CHSW's Family Resource Centers offer "one-stop shopping" for families in need in five communities throughout Washington. These essential centers allow children and families to access parenting education classes and workshops, parent and child activities, support groups, home visiting services, youth and school success activities, health and nutrition programs, life-skills education, and short-term emergency assistance
Recently, the number of individuals served at CHSW's family centers has skyrocketed as a direct result of the weakened economy. In 2004 and 2005, for example, CHSW's Key Peninsula Family Resource Center served 800 individuals annually. In the following years, this number more than doubled to an average of 2,000 per year.
Ann Fuller manages the North Seattle Family Resource Center, a community hub that serves a large and diverse range of clients from Lake City and beyond. Across the board, staff are noticing a dramatic need for help. The Central Area Motivation Program (CAMP), a program that helps families pay utility bills, has doubled the number of families served. Participation in the Women, Infants, and Children program (WIC), a supplemental nutrition program for pregnant women and children under five, has increased from 175 in 2008 to 320 so far in 2009. The numbers are expected to continue to grow quickly.
College-educated individuals who were formerly financially self-sufficient and independent are now coming in for help, too. They are embarrassed to receive social services and have littile idea what is available to them. Jud Morris, Program Manager of the Key Peninsula Family Resource Center, welcomes families from all walks of life. "Those people" have now become "us", says Morris. "We are all in this together."
Beyond basic needs, CHSW's family centers also help people develop a sense of community with other parents. Families receive career counseling, sign up for English classes, and participate in computer workshops that teach important job skills. Without these opportunities, it is likely that these families would disconnect from their local community and re-locate to places where resources were more readily available. They might be forced to spend more money on gas or use public transportation to make the long journey to DSHS and other service organizations scattered throughout the region. Instead, facilities like the North Seattle Family Resource Center serve as a resource community gathering place where people can receive comprehensive and compassionate assistance.
Family centers are funded by a combination of local public and private dollars. While funding has remained steady, the same amount of money needs to be stretched to accommodate the increase in demand. Staff are learning to do more with less. "We just make it happen," adds Morris. " We run a little bit faster, and work a little bit harder and longer to serve more people."